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By Leita Hart-Fanta, CPA April 6, 2010 We in auditing are endeavoring to find the truth about a certain matter, but we are often confronted with clients who see things differently. And if we are willing to believe that someone else might be smarter than us—and many auditors are not!—we might see validity in their response to our findings. Some of the conflict may arise because we are using a different type of thinking than our client. I found out recently that what passes for "truth" has evolved over time. Philosophers have given names to the various types of thinking, and we will cover those five types here. To keep unnecessary conflict to a minimum, we should first be conscious of what kind of reasoning we are using to make our conclusions. And then we should endeavor to find out what sort of reasoning the client is using. As Pontius Pilate said to Jesus, “What is Truth?” It turns out that truth is very difficult to pin down. At least five types of thinking
What type of thinking do auditors use? One of the most important things we can do as auditors is maintain our credibility. The Yellow Book says:
So we lose our ability to persuade and convince others when we lose our credibility. This is a bit of revealed truth, right? One of the best things we can do to be convincing is to base our findings on criteria established by an authority that the client will also see as an authority. Then, we do our best to rationally show that a problem was caused by a particular breakdown in controls and another or more effective control is needed. For instance, if the entity would ensure that a supervisor reviews the cash reconciliations, it will make sure they get done. That is just common sense, right? Well, that control may not take care of the whole problem. And too bad common sense isn’t that common. If we want to prove that the cash reconciliations are not being done, we start with the hypothesis that cash reconciliations are not done. Then we might gather evidence by sampling a few months out of the year to prove empirically that we are right. Yes, the finding is going to possibly hurt the tentative career of the accounting manager, but we value accuracy and financial resources above human cost, so we are using ethical reasoning. And although from management’s point of view, the account that only has 45 transactions a month is not worth the staff’s time to reconcile, it turned up as material in your risk assessment. Therefore, you have deemed this issue a material weakness in the audit report. A bit of existential reasoning involved there. The most convincing—argument free—conclusions that we make use several types of reasoning to convince the client that what we say is true. We get less kickback when we sew together or sync up a few types of reasoning and we feel the truth in our gut and convince the client to feel the truth in their gut. Yesterday, a reader wrote to me and asked me if she should deem the fact that a school district had not filed its quarterly payroll reports to the IRS on time for the past four years a "significant deficiency" as defined by AICPA standards. She feared that the IRS would penalize the district in arrears and found that no one at the district was reviewing the reports. She asked me my opinion, and I told her that it sounded like a reasonable conclusion to me. Will the client disagree with her? Probably. Are they both right? Yeah. What is truth? I can see it going either way. ----- Leita Hart-Fanta, CPA, CGFM ----- ![]() |
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